Tired of getting a good night’s sleep?
Fatigued from traveling and putting up with peace, quiet and endless good quality rest?
The experts at bose, leaders in the field of sound technology hardware and software have gone to incredible lengths to create these new sleep interference pods.
These delightful little devices will work absolutely fine for the 30 day money-back guarantee period BUT…….And this is where the fun starts, we have built-in a mysterious problem that occurs after this period just when you have started to kind of rely on them to help mask noise whilst sleeping.
Now every night you can be woken at various intervals by your right ear-pod becoming disconnected. Just the right one!
After careful research, we found this was the most annoying scenario, and most likely to minimize any chance of a good night’s sleep.That’s right! So at any moment, and we have seen to it that this is totally random with no pattern whatsoever, you will be sure to have your precious moments of rest disturbed … we guarantee it.
As if this was not enough we have also created a red herring ‘fix’ that is guaranteed to keep you up for hours and even disturb most of your waking day !! Yes, we have included what we like to call a ‘hope’ fix. This is the part we are most proud of. We tell you you can reset the sleep disturb base charging unit by inserting a paper clip into a small hole and ‘re setting’ the unit. Everyone has a paper clip with them, right? If not .. even more, sleep interruption for you lucky people as you search around for one. That’s on us!
This then appears to work for a random amount of time lulling you gently back to attempted sleeping before.. you guessed it, the hell of relentlessly disturbed sleep returns!
On top of this, we have included a new concept in customer dissatisfaction for the traveling person “the impossible firmware update” .. oh Yes! we tell you that you can ‘try’ to update your sleep prevention pods by connecting your unit to your home computer and updating.
There is, of course, no guarantee that this will actually fix the problem. ( in fact, it won’t!! Lol but shhh )
We know exactly how annoying this is going to be to someone traveling with say an iPad and an iPhone. And this is why we are marketing the sleep interruption pods to people traveling. Yes, this product really is a piece of work.
We want to make sure you are not enjoying yourself, certainly not getting a good night’s sleep! but instead wasting your precious time trying to fix a problem that is totally random and impossible to find a solution for.
Exciting new update! March 2019
If you swap the actual pods around you can now have the left earpiece disconnect rather than the right one! We hope you appreciate the effort ( and excuse the pun … sleepless nights HA HA HA ! ) bose’s geniuses have put into this fix for you. Also, we suggest whilst we do absolutely nothing to resolve this pathetic bug in our extremely expensive product, that you use the pods as normal earplugs and don’t bother switching any sounds on! This way you can be sure not to be irritated by any disconnection issues whatsoever!
Our commitment to you
Another example of bose’s commitment to customer dissatisfaction is the high probability (it will happen !) of the small magnet that just about pathetically aligns the pods inside the charging case (with a great deal of annoying fiddling every time you put them in the case) actually falling off the sleep pod itself! Yep! We are especially proud of this one…thereby ensuring that your pods will never recharge properly! But you will spend hours tussling around .. maybe even trying to glue it back on etc and voiding any chance of replacement by us. L O so Loud …We are crying here !!
This particularly annoying additional pain in the arse has now happened to me twice! Yep once in Sydney shortly after buying this abomination of a product and just a few days ago back in the UK. Exactly the same issue. The pathetic attempt at gluing! Yes actually relying on some glue to hold a piece of metal on to a plastic earbud that is expected the withstand pulling on and off over and overnight after night from a magnet has failed yet again. So to recap .. that’s three replacement units now in less than one year of infrequent use of this product !!! Bose must be so proud!
Anyway back to Bose……..
We really have tried to think of every little minute detail to ensure complete dissatisfaction with our product. Right down to the incredibly boring grey color of the pods them-self.
Until we completely redesign this abomination of a product, we will GIVE you, yes! Free of charge! lots of silly little updates to our IOS app, to try to take attention away from our disastrous design flaws in the actual product you paid £250 for .. 🤭😂
Like Dark Mode! Oooh. And … wait for it …. yes new sounds! How do we come up with these brilliant ideas? We amaze ourselves.
The experts at Bose.
Actually from Bose !! ( maybe my blog helped ??)
To our noise-masking sleepbuds™ customers,
In June of 2018, after a successful test with thousands of Indiegogo backers, we launched our noise-masking sleepbuds™. Our vision was bold, and we never wavered on what we were trying to accomplish, and why. We wanted to do something for the millions of people who struggled to fall asleep and stay asleep.
We knew our solution was so technically complex, we’d have to make major investments, source special components and engineer multiple breakthroughs. We knew we were attempting to do something that had never been done before. But there was no doubt in our minds—it would be worth it. Because we wanted to help you. We still do. We always will. And for many of you, we have. You’ve told us that sleepbuds™ have allowed you to get your first good night’s rest in years and that you can’t imagine ending the day without them.
But some of you have had a far different experience.
You’ve reported issues with your sleepbuds™ not charging fully, powering down unexpectedly or both. And you’ve let us know. We’ve heard you. We’ve read your posts. We’ve documented your calls. We’ve torn down returned products you’ve sent us and replaced them with new ones, sometimes more than once. We’ve also relentlessly researched the root cause with a team dedicated to nothing else. Based on what we knew, we believed that software and firmware updates could fix the issues. But the failures have continued and recently they’ve increased. That led us to look more closely at each piece of hardware. And we learnt that while the battery we chose functions safely, it doesn’t work as consistently or predictably as it should to meet our standards.
For that reason, we’re discontinuing sleepbuds™. We’ll go back to research, because we are committed to making our vision a reality. But today, we begin with something more important—doing whatever it takes to make things right with you.
As always, we will stand behind our products and honour our sleepbuds™ warranty. We’re also extending an offer to all our sleepbuds™ customers: You can return your product for a full refund until 31 December 2019. Please see below for links to more information or to find contact information for service agents in your region.
Finally, for more than 50 years, we’ve conducted extensive research to do things that no one ever thought possible. Each time, we did it to make your life better. When we’ve challenged convention, we haven’t always succeeded. Sometimes we’ve stumbled. Sometimes, despite our diligence, things have gone wrong. And by far our worst days are when that’s impacted you. Nothing else comes close.
We’re sorry for disappointing you and we’re sorry for not communicating more clearly along the way. We had good intentions, but unless that makes a difference to you, it’s not enough.
We’re ready to hear from you.
And we’re going to stay right here for as long as you need.
UPDATE, JAN 2020
So I returned my sleep pods about two months ago and still have not received a refund ! every time I contact Bose I have to go through the same list of questions… name. address. post code. email. phone. receipt. serial number … its endless and its as if they enjoy time wasting and aggravating customers. As if they cannot just give you one ref number assigned to your case.. incredible.
As its stands I cannot see myself ever buying another product made by this company .